OUR RATING SYSTEM
Please scroll down for our return policy.
NEW - Never Played other than a possible inspection. May or may not include original packaging and tags. 100% original condition.MINT - Near new condition with little signs of use. May have very minor pickguard scratches and showing only the slightest signs of use.NEAR MINT - Shows some minor finish blemishes such as light surface scratces or very tiny dings usually only visible under close inspection.
EXCELLENT - Cosmetically shows signs of moderate use. May include a few dings and scratches.
In the event your guitar has raised or bubbled side tape, try taking a blow dryer and heating the tape slightly
being careful not to overheat and melt the tape. With the tape warm, hold it down tightly with your fingers until cool.
If there is enough glue on the tape, it may possibly re-adhere, although this may only be a temporary fix.
If this procedure is not successful, try lifting up the tape and applying a very thin layer of adhesive to the back of the tape.
Hold down tightly with fingers until bonded. Do not use expandable type glues as this may cause bumps under the tape.
A strong hobby glue usually works best. If you feel the need to replace the side banding tape on your guitar CLICK HERE.
Please understand that you may not return any instrument for raised or bubbled binding tape or problematic switches.
INSTRUMENTS RETURN POLICY
We stand behind everything we sell and will refund your money on defective instruments only
within the first (7) days after you receive it. Contact us for return instructions.
All returned merchandise must be in exactly the same condition as when it was shipped and in the original packaging
it was shipped in. In the event of goods damaged in transit, all claims must be made through the carrier.
Please know exactly what you are purchasing and we encourage you to contact us with any questions as
we only accept returns on defective merchandise and not because of buyer's remorse.
Deposits on instruments are non-refundable after 24 hours from the time order is processed. There is a $10.00 cancellation fee.
If another instrument is ordered within 30 days of original purchase date, the deposit may be applied toward that instrument.
PARTS AND ACCESSORIES RETURN POLICY
If for any reason other than a actual defect a part or accessory needs to be returned there are NO RETURNS on parts or accessories.
Ship returns to:
3722 Laurel Ridge Drive
Maryville, TN 37801